Accessibility Statement

Helsinki Mint is committed to ensuring digital accessibility for all users, including people with disabilities. We continuously improve the user experience and apply relevant accessibility standards.

Scope

This accessibility statement applies to: www.helsinkimint.com

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Non-compliances and exemptions are listed below.

Technical measures

To enhance accessibility, this website uses a solution provided by accessiBe, allowing users to adjust the interface according to their needs.

We also continuously improve the website’s structure, code, and content.

Known limitations

Despite our efforts, some parts of the website may not yet be fully accessible, such as:

• Missing or incomplete alternative text for images
• Limitations in keyboard navigation on certain pages
• Complex components with limited screen reader compatibility

We are actively working to resolve these issues.

Assessment approach

Accessibility has been evaluated through:

• Internal reviews
• Automated testing
• Manual checks of key user journeys

Last review date: 20/04/2026

Third-party content

Certain functionalities, such as payments via Buckaroo, are provided by third parties. We cannot guarantee full accessibility of these external services.

Feedback and contact

If you encounter accessibility issues, please contact us:

Email: customerservice@helsinkimint.com
Response time: within 5 working days

Enforcement procedure

If you are not satisfied with our response, you may contact the relevant national enforcement body within the European Union.

Ongoing improvement

We are committed to improving accessibility in line with applicable regulations, including the European Accessibility Act (EAA).